Terms of Service
Updated March 9th, 2026
Please read these terms of service ("terms", "terms of service") carefully before using the NCCA.org website (the "service") operated by the National Christian Counselors Association ("us", 'we', "our").
Conditions of Use
We will provide our services to you, subject to the conditions stated below. Every time you visit this website, use its services, or make a purchase, you agree to the following terms. This is why we urge you to read them carefully.
Privacy Policy
Before you continue using our website, we recommend that you read our privacy policy at https://www.ncca.org/privacypolicy regarding our collection of user data. It will help you better understand our practices.
Google Maps
Using our maps application also binds you to Google's Terms of Service.
Copyright
Content published on this website (digital downloads, images, texts, graphics, logos) is the property of the National Christian Counselors Association and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of the National Christian Counselors Association, with copyright authorship for this compilation by the National Christian Counselors Association.
Communications
All communication with us is conducted electronically. Every time you send us an email or visit our website, you will be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements, and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Applicable Law
By visiting this website, you agree that the laws of the United States of America, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between the National Christian Counselors Association and you, or its business partners and associates.
Disputes
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by the state or federal court of Florida, and you consent to exclusive jurisdiction and venue of such courts.
Comments, Reviews, and Emails
Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing on intellectual property rights, invasive of privacy, or injurious in any other way to third parties. Content must be free of software viruses, political campaigns, and commercial solicitations.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant the National Christian Counselors Association non-exclusive, royalty-free, and irrevocable right to use, reproduce, publish, and modify such content throughout the world in any media.
License and Site Access
We grant you a limited license to access and use this website for personal purposes. You are not allowed to download or modify it. This may be done only with written consent from us.
User Account
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content, and cancel orders in our sole discretion.
Return and Refund Policy
Shipped Courses:
We accept returns for shipped course materials. Unopened items in their original packaging may be returned within thirty (30) days of purchase, provided a receipt or proof of purchase is included. If thirty (30) days or more have passed since the purchase date, we cannot offer a refund or exchange. Upon receiving the returned item, we will examine it and notify you by email within a reasonable timeframe whether the return has been approved. If approved, the purchase price will be refunded to the original payment method. To follow up on the status of your return, please contact us.
Online Courses:
Online course purchases may be eligible for a refund or course credit within seven (7) days of the purchase date. To qualify, the course must not have been completed, and the student must not have had access to the course for more than seven (7) days. If a student determines that a course is not a good fit within this seven-day period, a refund or credit may be granted. When requesting a credit, the student must select a replacement course at the time of the request. Requests made more than seven (7) days after purchase, or for courses that have already been completed, are not eligible for a refund or credit. If approved, the refund will be issued to the original payment method or applied as a credit toward the selected replacement course.