The other night, my wife and I were discussing a scripture where Jesus was talking about a disciple. I do not remember what verse it was, but the word “disciple” just rang a bell in my spirit. The next morning I was prompted to do a Bible search for the word disciple and discovered this scripture in Isaiah, referring to Jesus. “The Lord GOD has given Me the tongue of disciples,That I may know how to sustain the weary one with a word. He awakens [Me] morning by morning, He awakens My ear to listen as a disciple. The Lord GOD has opened My ear; and I was not disobedient nor did I turn back.” [Isaiah 50:4-5 NASB95] I’m writing this and receiving direction from the Holy Spirit at the same time. Bear with me, I believe this is fresh manna for all of us. Do we allow God to awaken us (and our ears) morning by morning to listen as a disciple (learned, taught one) so we can sustain the weary one with a word? Look at verse 5 and think about Jesus for a moment. Do you see it? “The Lord GOD has opened My ear; and I was not disobedient nor did I turn back”. Jesus listened. Jesus was obedient. Jesus did not turn back. Praise Him right now for what He’s done! COME ON!!! Love ya,

Our host hotel, the Renaissance Arlington Capital View Hotel, offers a free shuttle for Reagan National Airport and a separate shuttle for the Metro which can take you practically anywhere in Washington, DC. Please see below for those schedules. After you arrive and grab your baggage please follow the signs to ground transportation regardless of which terminal you arrive in. Terminal A is only one level, while terminals B and C are 3 levels. This means if you arrive in Terminal B or C, baggage claim is on level 1 and you would have to go back to level 3 for the hotel shuttle. The white Marriott shuttle van will pick you up there at approximately 5 and 35 after each hour. You can click on the image below for a larger image. We are praying for safe travels and can’t wait to see you! Free Airport Shuttle Mon-Sun 5 am – 11 pm Every half hour on the hour and half hour Route Crystal City Marriott (hour and half hour departure) Renaissance (approx. five after and 35 after) Residence Inn (approx. ten after and forty after) DCA Terminal A DCA Terminal B Back to Crystal City Marriott Free Metro/Pentagon Shuttle Mon – Fri 6:30am-10pm Sat-Sun 8am – 10pm Every Half Hour on the hour and half hour Route Renaissance (hour and half hour departure) Residence Inn 23rd Street Crystal City Metro Pentagon (Mon – Fri 6:30 am – 6 pm departures only. Please note this is a new stop) Back to Renaissance

Whether you are joining us in person or virtually, we are excited to see you in 2 short weeks! What can you expect? In-Person Conference Experience: We have ample space to allow social distancing. To reduce touchpoints there will be no registration this year. You can pick up a name tag on the table positioned near the entrance to the conference space on Friday or Saturday. Facial coverings are NOT required to be worn in the hotel common areas at this time. Facial coverings are optional in our private meeting space. Meals will be served at buffet stations staffed by hotel catering staff with gloves and facial coverings. You will have all-day access to coffee, tea and water in the conference space. Want to join us in Washington D.C.? Virtual Conference Experience: 3 Times during the week of the event you will receive an email with your unique link to access the conference live. You will need to click on the link and authenticate via email on Friday and Saturday to log in. You will be able to participate in Q&A, communicate with other attendees, view the notebook online and more. After the conference ends, within approximately two weeks, you will receive an email with each session’s videos for you to download and keep permanently. Want to participate in our virtual conference?

In this day and age, everywhere we go, we are surrounded by words! It takes a lot of faith and continual praying as a Christ-follower to speak the right words! We can sometimes get “caught up” in this fire-storm of endless words and opinions. The Lord pointed this Scripture out to me a couple of years ago: Psalm 39:1 says,...I said to myself, "I will watch what I do and not sin in what I say. I will hold my tongue when the ungodly are around me." Each time I allow myself to be dragged into that coliseum where the gladiators of complaining and arguing dwell, I get beaten-down every time! When I do as they do, and speak as they speak, I get weaker and weaker. If that isn’t enough, I’ll try dragging someone else into this battle of the “flesh” to fight with me. It is always a losing battle when we fight against flesh and blood.. Ephesians 6:12 says, For we are not fighting against flesh-and-blood enemies, but against evil rulers and authorities of the unseen world, against mighty powers in this dark world, and against evil spirits in the heavenly places. Do the words we speak bring life? Do the words we speak bring death? Do our words affect our life? Proverbs 18:21 says, Death and life are in the power of the tongue, And those who love it will eat its fruit. And also... Jeremiah 21:8 says, "Tell all the people, 'This is what the LORD says: Take your choice of life or death! I will end with this very powerful Scripture: James 3:2 says, For we all stumble in many [ways]. If anyone does not stumble in what he says, he is a perfect man, able to bridle the whole body as well. Wow! Come on! Speak to me!

Beyond All Thinking JoAnn McElroy According to this octogenarian, one is never too old to dream big and accomplish goals. The writer of this memoir testifies to her personal quest to achieve her dreams through every decade of her life-even earning a PhD in clinical counseling in her late seventies. She looks back at the obstacles, the victories, and the lessons to be learned.

As a Certified Academic Institution, I have been able to use the N.C.C.A courses to help students discover their inborn part of themselves and reach their God-given potential. The remarkable results of using A.P.S. have together helped individuals determine why they react to situations, things, and people the way they do. In addition, it assists them to cope with significant mental health challenges, stress, unforgiveness, painful situations, and low self-esteem. As a Certified Temperament Counselor, Licensed Pastoral Counselor, and a Licensed Qualified Mental Health Professional, Licensed Professional Counselor, and Substance Abuse Counselor, I have discovered through N.C.C.A there is nothing more fascinating about people than their inherited temperament! What better way to know than to hear from the voices of P.V.I. students. For prospective students of Prophetic Voice Institute, a C.A.I. of N.C.C.A, this has changed the trajectory of their lives and the lives of those we are called to counsel. The A.P.S. approach is stellar; this approach assists us with counseling people from the place of who they really are and not what has happened to them. It is biblically-based and produces getting to the root of an issue and not just looking at the fruit. It also assists us in knowing our true selves, which allows us to understand our strengths and weaknesses. Knowing our strengths and weaknesses is beneficial to our clients and to us because we now know who we can and cannot counsel. As a C.A.I., we believe this type of training from N.C.C.A is equipping and empowering those in training to know how to interact with people and understand the person we are counseling at the time; it guides us into knowing why people do what they do and how to assist them in healing and moving forward to have God-given productive lives. This training gives us the advantage in our homes, communities, churches, and the marketplace to help people effectively and efficiently. P.V.I. and our students look forward to continuing our journey here and making an impact where God has assigned us. I honestly would recommend this training to anyone who is in ministry or has a counseling career. When individuals discover their God-given temperament, it leads them to the confidence they need to discover and identify the hidden behavioral problems within their lives. May Grace be with you!

By: Dr. Phyllis J. Arno Youth Intro Into Stress Regarding the Youth, the Holy Scriptures tell us: Matthew 18:1-6 “At the same time came the disciples unto Jesus, saying, who is the greatest in the kingdom of heaven? And Jesus called a little child unto him, and set him in the midst of them, And said, Verily I say unto you, Except ye be converted, and become as little children, ye shall not enter into the kingdom of heaven. Whosoever therefore shall humble himself as this little child, the same is greatest in the kingdom of heaven. And whoso shall receive one such little child in my name receiveth me. But whoso shall offend one of these little ones which believe in me, it were better for him illstone were hanged about his neck, and that he were drowned in the depth of the sea.” Matthew: 19:14; Mark 10:14; Luke 18:16 “But Jesus said, Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven.” Today’s youth are dealing with stress in their life brought on by factors such as: dysfunctional families blended families exposure to pornography and violence from the internet, movies and television and video games easy access to drugs and alcohol killings, threats, and bombings in school With the information from the APS report we can teach our youth how to identify stress in their life and teach them how to alleviate this stress. During this series we are going to identify some of the “Stress Triggers” in the Inclusion area of the Choleric, Melancholy, Phlegmatic, Sanguine and Supine temperaments. Review of the Inclusion Area The Inclusion area is the need to establish and maintain a satisfactory relationship with people in the area of surface relationships, association, and socialization and intellectual energies. According to Webster's II New Riverside Dictionary “stress” is defined as follows: “Stress means importance; emphasis; tension; subject to strain, distress or pressure.” Stress can be mental, emotional, physical or spiritual. Stress affects our youth in different ways; therefore, we must teach them how to identify this stress and teach them how to find peace in their life. We will first teach the youth that stress: does exist in their life. can occur when their temperament needs are going unmet or when their needs are being threatened. is detrimental to their life. if not dealt with, will make the body deplete its resources, leaving “no hope at the end of the tunnel.” factors which compound their life because of meeting their temperament needs in a non-productive way can be avoided by learning productive and godly ways to meet those needs. comes in two forms: Stress Factors that are outside of their control—external stress. Stress factors that are self-inflicted— internal stress. can cause physical problems such as stomach ulcers, diarrhea, constipation, chest pains, indigestion, headaches, etc. can cause mental problems such as lack of concentration, withdrawal from friends and family, moodiness, anger, etc. can cause spiritual problems and withdrawal from God. can be accumulated and can come from two major sources: School or Home NOTE: PLEASE REMEMBER, THESE ARE TEMPERAMENT TENDENCIES, AND, AS ALWAYS, WHILE YOU ARE COUNSELING WITH THE TEMPERAMENTS, YOU MUST TAKE INTO CONSIDERATION THEIR WALK WITH THE LORD, LEARNED BEHAVIOR, PERSONALITY AND BIRTH ORDER. In the next issue, we will cover the possible stress triggers in school and in the home for the Choleric in Inclusion youth.

Holly Mutlu NCCA is pleased to introduce HollyMutlu. We look forward to hearing all the Lord has laid on her heart to share with us in her 2 sessions "Obedience Over Outcome". Her video above, by the way, is full of energy and guaranteed to get you excited about DC! We pray God will continue to bless you and we certainly hope you will join us online in Washington, DC this October 15-16, 2021. Click the buttons below to register now or hear more about our impactful sessions! Register Virtually View Speaker Highlights

Dr. Robert A. Horner, Jr. NCCA is pleased to introduce Dr. Robert A. Horner, Jr. who will speak about the role temperament therapy plays in the healing and identification of traumas. We pray God will continue to bless you and we certainly hope you will join us online in Washington, DC this October 15-16, 2021. Click the buttons below to register now or hear more about our impactful sessions! Register Virtually View Speaker Highlights

Drs. Richard and Phyllis Arno NCCA is celebrating 40 years in ministry! We are pleased to announce that Drs. Richard and Phyllis Arno will be with us in Washington, DC to relive some great memories and talk about...you guessed it - temperament!! We pray God will continue to bless you and we certainly hope you will join us online for this special celebration in Washington, DC this October 15-16, 2021. Click the buttons below to register now or hear more about our impactful sessions! Register Virtually View Speaker Highlights

I would like to share an experience I had driving to work recently. Here we go! Transparency time! Yay! There I was, driving along on the highway, with my worship music on, just singing and praising the Lord, surrounded by His Presence! It was great! All of a sudden…I see a truck’s headlights come up on me and start flashing, signaling me to get out of the way. Now I could have just pulled into the slower lane to the right and let the driver pass, but I was in the center lane on the highway and I thought they could have just as easily passed me in the left lane. The truck stayed behind me for another 15 seconds, continuing to flash it’s headlights. It did finally pass me in the left lane, blowing their horn at me as I was unwilling to move. (Here’s where I could have asked the Holy Spirit to assist me, but didn’t) At this point my flesh rose up and grunted and grumbled something about that person and I laid on my horn in response. I then proceeded to pass them and got in front of them again and sped off showing my superiority. I showed THEM, right? Then I went right back to singing and praising the Lord. That’s ironic, isn’t it? Well, The Holy Spirit spoke very clearly to my spirit, “Mark, what are you doing?” and showed ME, right there and right then this Scripture about the tongue: “With it we bless [our] Lord and Father, and with it we curse men, who have been made in the likeness of God; from the same mouth come [both] blessing and cursing. My brethren, these things ought not to be this way.” [James 3:9-10 NASB95] I woke up the next morning with a fresh revelation of who I am, and Whose I am. I stopped and listened to The Holy Spirit and asked how I can pray for and bless the drivers on the road, no matter what happens. This will always result in what this Scripture says in James 3:18: “And those who are peacemakers will plant seeds of peace and reap a harvest of righteousness.” [Jas 3:18 NLT]

Special Notes For Counseling Married Couples That Have “Like” Temperaments In The Inclusion Area By: Dr. Phyllis J. Arno As you know, “opposite” temperaments tend to attract each other because of their differences; however, we find that “like” temperaments can also tend to attract each other. And just like the “opposite” temperaments, the “like” temperaments need to learn to live with each other. The “like” temperaments need to understand their likenesses. In this issue, we will cover a Supine married to a Supine in the Inclusion area. In review, the Inclusion area is the need to establish and maintain a satisfactory relationship with people in the area of surface relationships, association, socialization, and their intellectual energies. The following are some words that describe a Supine in Inclusion: gentle spirit sensitive indirect behavior fear of rejection servant lonely hurt feelings (internalized anger) task/relationship oriented Supine In Inclusion Married To A Supine In Inclusion In the Inclusion area, there will be no “opposites attracting” since they are both Supines in Inclusion. They will have to learn to work together, not against each other. When opposites attract, they can bring out the best in each other and they can balance each other out; however, two Supines in Inclusion will have a hard time maintaining balance because of their indirect behaviors and lack of communication skills. Both will wait for the other to initiate. Both “feel” that they have “hurt” feelings rather than anger. Both need personal invitations to social events. Both need to have time to think and to “slot” their thoughts. Both want to be with people but tend to be stressed by them. Both want to do tasks but tend to be stressed by them. Both tend to be tenderhearted and gentle-spirited. Both Parties Have The Same Basic Needs 1. To Have The Other Initiate Both have indirect behaviors; they will wait for the other to initiate. This is because both have a high fear of rejection. I do not know how this couple met unless they were introduced by a third party. I also do not know how they got married because neither would propose due to their fear of rejection. Since they are both Supines in Inclusion, they may have dated for years, both waiting for the other to bring up the subject of marriage. Both will probably, after they are married, expect their spouse to “read” their mind. For example, if she wants yellow roses for her birthday, she will not say that she wants them and she will not even mention it; however, if he does not get them for her, she will pout and pull away from him—go into her “turtle” shell. This is because she feels that he “should have known” what she wanted. She feels that if she has to ask for the flowers, then the gift would not be genuine; he only bought them for her because she asked! Both parties tend to wait for the other to say that they want to go somewhere. This is because they feel that if they initiate, their spouse is only going because they had to ask, and that if they genuinely wanted to go, they would have mentioned it. Guidelines For Helping This Couple They must both come to understand that they are both introverts and have indirect behavior. They need to learn to communicate with each other rather than expecting each other to “know” what the other wants. As a matter of fact, most of time, they would not want their spouse to read their mind. They need to learn to initiate; otherwise, they are going to spend their whole life waiting for their spouse to initiate. Since neither will initiate, they will both become “hurt” and they will pull farther away from each other. It will be like a cold war, and neither spouse will understand what is going on. They will each nurse their “hurts,”all the while building up resentment which will then cause them to“explode” one day. 2. To Serve Both will serve the other; even if they both are sick, they will still try to take care of each other. This is because they have a servant’s heart. Both will also have the need to serve other people in order to feel valuable, and because they genuinely delight in serving others. Both will take on social obligations without communicating with the other and may often wind up with double commitments. This is because both of them have a hard time saying “no” because they do not want to offend anyone. She may determine that she wants to stay home Friday evening and clean the house, and he may determine that he wants to fulfill a social obligation at the church. They tend to be upset with each other because each “should have known” what the other was planning for the evening. Both will be “hurt” (angry) because their spouse did not communicate with them that they obligated both of them to helping out at the church dinner. They will think, “You should have known that I had already accepted another obligation to help at the community center.” Both will become exhausted as they continue to take on social obligations, all because of their inability to say “no.” Guidelines For Helping This Couple They both need to learn that it is all right to say “no,” and they both need to learn when to say “no.” Since they both have a great need to serve people, they need to learn to sit down and discuss their individual plans in order to lessen the conflict that might arise when they both make a commitment for the same day or evening. They both must learn to maintain balance when serving each other, as well as when they are serving others; otherwise, they can drain themselves physically, emotionally and/or spiritually. 3. To Say Their Feelings Are Hurt They both will internalize their anger in the Inclusion area. When one of them has angered the other, they will say “He/She has ‘hurt my feelings.’” Both will pull away from the other if their feelings are hurt. This is because they do not want to be hurt anymore! They feel immense rejection. Both, after they pull away, will think about how they were “hurt.” They will, in their mind, want to emotionally and physically run away. Therefore, because of their “feelings” of intense rejection, both of them may tend to have physical problems such as an upset stomach, headache, etc., after an argument. Guidelines For Helping This Couple They both need to learn to admit that they are angry. They need to learn that when they say, “My feelings are hurt,” they are actually saying, “I am angry.” They must both come to the understanding that it is internalized anger by saying to themselves, “I am angry because….” Then, after they determine why they are angry, they should sit down with each other and talk about their anger. Many times, it is just because they wanted their spouse to read their mind. In other words, it is a misunderstanding that could have been cleared up immediately if only they had communicated. Internalized anger must not be allowed to grow, since it will result in bitterness and resentment. They need to learn to sit down and discuss their weekly schedules so that they do not make conflicting commitments. 4. To Alternate Between Doing Tasks And Being With People Both of them enjoy doing tasks and being with people. Both of them, after several hours of tasking, will want to be with people since the tasking will start to stress them. This is because, when they are tasking, they feel a pull towards people. Both of them, after several hours of being with people, will want to do some tasks since being with people will start to stress them. This is because, when they are with people, they feel a pull towards doing tasks. Both of them can appear preoccupied at times and even a little aloof, because they are thinking about what they need to be doing next. If they are tasking, they are thinking about being with people; if they are socializing, they are thinking about the tasks that need to be done. They think like the Melancholies, Cholerics and Phlegmatics—almost all the time; however, a Supine will pull away emotionally, and it will be transparent enough that you know that they are not with you when they are thinking. Both spouses have a conflict because they both want to do tasks and they both want to be with people. Both of them want to be organized; however, due to their inability to say “no,” they wind up being unorganized because of taking on too many social obligations. Guidelines For Helping This Couple They must both come to recognize that they have the same needs regarding doing tasks and being with people. They have a tendency to think so much that they sometimes believe, because they were thinking about something, that their spouse should know what they were thinking. They both need to do tasks and socialize together; this way, they can be together. When one says they are ready to go home, they usually know the other is, too. Setting Boundaries For This Couple They both need to learn to initiate. Expecting their mate to read their mind and know what they want is called ungodly expectations. Temperament information is vital to this couple because it reveals to them that they both have indirect behavior and that they have to learn to express their wants and needs. Both have a great need to serve each other, as well as friends and those with whom they work; however, they must learn to maintain balance. They must also learn to be considerate of their mate and communicate when they are going to be off serving others—so that their lives are not so conflicted. Both must learn to say, “I am angry because…,” rather than, “My feelings are hurt.” This internalized anger must be dealt with. It is like a poison in their soul and will kill their relationship. Both need to recognize the other’s needs for tasking and socializing. They really need to come together on this so that their life is not in total disorder. If they take on tasks and socialize together, it will work for both, since both become stressed from doing tasks and both become stressed from too much socializing. Communication and maintaining balance is the key! PLEASE NOTE: These are temperament tendencies, and, as always, while you are counseling Like Supines in Inclusion, you must take into consideration their walk with the Lord, birth order, learned behavior, and personality.